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Pinnacle's Steve Hafen visits with SSN

Topic: Fire Systems InstallationTags: Better Business Bureau, code of ethics, door-knocking, door-to-door, Pinnacle, Steve Hafen, summer-model

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Pinnacle touts change in organizational culture

The Utah summer-model company says it has addressed such problems as ‘rogue’ sales reps12/16/2010Tess NacelewiczOREM, Utah—Pinnacle Security COO Steve Hafen said Pinnacle has designated 2011 as “the...

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Platinum Protection ‘breaking mold’

CEO says focus on clean selling, customer service and being a national company03/03/2011Martha EntwistleAMERICAN FORK, Utah—Platinum Protection, one of the major Utah-based summer-model companies, will...

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Door knocking in Hawaii generates concerns

Alarm association warns residents of deceptive sales techniques, though no offending companies named06/30/2011Tess NacelewiczHONOLULU—After hearing complaints that summer-sales-model companies in...

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Better Business Bureau warns community about faulty alarm monitoring system

11/05/2012TRURO, Nova Scotia—Residents here were recently warned by the Better Business Bureau about a medical alarm monitoring business that is no longer in operation, according to multiple reports....

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Security system scam moves across the U.S.

05/28/2013ESSEX, Mass.—A scam that plagued Arizona earlier in 2013 has crept east, according to an article from the Gloucester Times, a newspaper based in Gloucester, Mass.At least one resident in...

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ADT earns “A” rating from Better Business Bureau

03/07/2014BOCA RATON, Fla.—ADT announced today that it has been awarded an “A” rating by the Better Business Bureau. The security company had previously held a “B+” rating with the BBB.According to the...

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Judge stays ADT’s second lawsuit against Vision Security

ADT ordered to first comply with previous settlement agreement it made with the door-knocking company in an earlier lawsuit over deceptive sales techniques04/30/2014Tess NacelewiczOREM, Utah and BOCA...

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ADT warns of rise in deceptive sales practices

CSAA, ESA and BBB join ADT for press conference in Utah05/31/2016Paul RagusaSALT LAKE CITY—With the summer door-knocking season upon us, the Better Business Bureau held a news conference here May 25 to...

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Industry associations warn against deceptive sales practices

Presentation seems timely ahead of the summer sales season05/10/2017Spencer IvesSACRAMENTO, Calif.—The Better Business Bureau, the Electronic Security Association, The Monitoring Association, and...

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